Dog Rates, Fees & Charges

Our all inclusive rates are structured to give your companion the highest quality care that you expect and that they deserve. All prices are GST inclusive

You are charged for the first day of boarding regardless of the time you check in. Your day of check out is free, if you are checked out prior to 1200 (Noon), Monday through to and including Saturday. Sunday is always charged as we do not open until 3 pm.

Our daily charge is determined by your companion’s weight – 2019 Rates

Note: Our rates are per calendar day per dog or per cat

 
0 to 10kg
11 to 25kg
26 to 40kg
40 kg Plus
Low Season

Any other time than High Season

$30.00
$33.00
$36.00
$39.00
High Season

Long Week Ends, School Holidays, Christmas & Easter

$34.00
$37.00
$34.00
$43.00

Cancellation Policy

High Season Cancellation Policy

 

  • $100 Deposit is required on all High Season Reservations
  • All deposits contain a $25.00 non-refundable cancellation fee
  • Reservations cancelled with 30 days or more notice receive $75.00 refund
  • Less than 30 days’ notice will incur the loss of the full deposit
  • Deposits are not transferable from one reservation to another

Other Fees & Charges

Entire Male Surcharge

$2.00 per day surcharge for Entire males over 6 months of age

Personal Belongings Charge

$10.00 per booking when bringing personal items other than a t/shirt, medication or food

Cancellation Fee

$25.00 Cancellation Fee applies to all cancelled High Season Reservations

Out of Hour Reception Fee

If checking in or checking out, outside of our documented reception hours you will incur a $100.00 Surcharge

Credit Card Surcharge

We charge a 1.11% surcharge on all credit card payments

We charge 0.36% surcharge on all EFTPOS payments

Social Media & Water Surcharge

$5.00 per booking

Our furry social family

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Our Hours

Monday to Friday

9 am to 5 pm

Saturday

9 am to 1 pm

Sunday

3 am to 5 pm

Our Reception is open for arrivals and departures during the above hours